HCAHPS stands for?

• A. Hospital Consumer Assessment of Healthcare Providers and Systems
• B. Hospital Care and Health Plan Survey
• C. Health Care Administration and Hospital Services
• D. Hospital Compliance and Healthcare System

Answer: (A)

HCAHPS is a standardized survey that captures patients’ experiences of hospital care. The expansion is Hospital Consumer Assessment of Healthcare Providers and Systems. This instrument, developed by CMS, allows apples-to-apples comparisons of how patients perceive the care they received and is publicly reported and used in value-based payment adjustments. The other options don’t fit because they don’t reflect the official title or the patient-experience focus of this survey.